Who typically acts as an advocate for those submitting a grievance?

The role of an advocate in a grievance process is crucial for ensuring that the concerns of the individuals submitting the grievance are heard and properly represented. A union representative is specifically trained and designated to assist employees in navigating these processes, providing support, guidance, and advocacy on their behalf. This representative is familiar with labor laws, contract provisions, and grievance procedures, which equips them to effectively present the employee's case and protect their rights within the workplace.

While a team leader, chief officer, or fellow employee may offer support or advice, they do not have the same level of formal training or authority in grievance representation as a union representative. The union representative is specifically tasked with advocating for employees, making them the go-to person for individuals seeking assistance with grievances. Their understanding of workplace policies and procedures enhances the likelihood of a fair review of the grievance.