What should the sender do when relating critical information during a stressful event?

When relating critical information during a stressful event, having the receiver repeat key points of the message in their own words is an effective practice. This approach ensures that the message has been clearly understood and retained. By asking the receiver to paraphrase the key points, the sender can assess whether the information was conveyed accurately and if any clarification is needed. This technique also enhances engagement, ensuring that both parties are on the same page, which is particularly crucial in high-pressure situations where miscommunication can lead to dangerous outcomes.

Furthermore, encouraging the receiver to articulate their understanding can mitigate stress by fostering a sense of collaboration in processing vital information. This method is particularly useful in emergency response scenarios where clear communication can significantly impact the outcome of an operation.