What is the last step in the communication cycle?

The last step in the communication cycle being feedback is crucial because it represents the process by which the receiver responds to the sender's message. This can include verbal or non-verbal responses that indicate whether the message was understood as intended, whether it was misleading, or if further clarification is needed. Feedback allows the sender to assess the effectiveness of their communication and make necessary adjustments in future interactions.

Without proper feedback, communication may remain incomplete, as the sender would lack insight into how their message was received. This step ensures continuous improvement in the communication process by closing the loop and confirming mutual understanding. In professional settings, such as fire departments, feedback is vital for effective teamwork, operational efficiency, and ensuring that critical information is conveyed clearly and accurately.