What is the first phase of the conflict resolution model?

The first phase of the conflict resolution model involves obtaining as much information as possible. This stage is crucial because it lays the groundwork for understanding the context of the conflict. By gathering comprehensive data, you gain insight into the different perspectives, underlying issues, and the dynamics at play. This information helps in accurately defining the problem and identifying the needs of those involved, which sets the stage for effective dialogue and solution development later in the process.

In contrast, while establishing dialogue between parties is an important step, it typically follows the initial information-gathering phase. Developing a solution comes even later, as it is predicated on a well-informed understanding of the conflict. Similarly, assessing the impact of the conflict occurs after gathering information, as it involves evaluating the consequences of the dispute based on the data collected. Thus, the importance of obtaining information first cannot be overstated, as it is foundational to effective resolution efforts.